There have been several customer complains over the past weeks about their 2018 iPad Pro arriving slightly bend or developed one following use.
Apple has now confirmed that the issue is indeed real. Apple has diffused the escalating issue by saying the bend is normal, and that it’s not likely to get worse. This, according to them, is a side-effect of the manufacturing process that involves the cooling process setup of the 2018 iPad Pro. This affects both the 11” and the 12.9” 2018 iPad Pro.
While Apple has not announced any return policy for this issue, you may be able to communicate the issue to your Apple Store, and hopefully they’ll offer a replacement. However, seeing as Apple confirms the iPad Pro can ship slightly-bended out-of-the-box, it doesn’t provide comfort, knowing that the next unit might have the problem too.
To us, a premium product such as the iPad Pro with a base price of $799 shipping with a manufacturing “side effect” is completely unacceptable. Apple takes pride in its design and engineering, and this, however, does not live up to expectations.
Latest posts by Jawwad Iqbal (see all)
- Rumor: Next-Gen Xbox “Anaconda” Features 12TF Performance and 16GB RAM for Games - December 10, 2019
- AMD’s Ryzen 3950X May Have Been Delayed Due to Manufacturing Difficulties - September 26, 2019
- NVIDIA RTX Super Available for Preorder on Amazon; Final Specs for RTX 2060 Super and RTX 2070 Super Confirmed - June 28, 2019